Using AI To Augment Customer Service AgentsArtificial Intelligence

Using AI To Augment Customer Service Agents

With digital transformation, you can transition customer service from a cost center to nurturer of brand devotees. Check out this…

Making choices with data and AIApplication Integration

Making choices with data and AI

In “Making Choices with Data and AI,” author Mark Robinson discusses how the rational objectivity of AI can help balance…

What Is Mixed Reality And What Does It Mean for Enterprise?Artificial Intelligence

What Is Mixed Reality And What Does It Mean for Enterprise?

Over 80% of enterprises in a recent survey predicted they might be using mixed reality in their businesses within the…

Microsoft’s vision for AI in the enterpriseArtificial Intelligence

Microsoft’s vision for AI in the enterprise

How could AI empower your workforce? Microsoft wants to bring AI to every application, every business process, and every employee.…

Develop AI with Azure Machine LearningArtificial Intelligence

Develop AI with Azure Machine Learning

Many businesses are struggling to find the talent and capacity to create and manage their machine learning models to actually…

How AI Will Augment Human CreativityArtificial Intelligence

How AI Will Augment Human Creativity

75% of people surveyed believe that they’re not living up to their creative potential. A study published in Psychological Science…

AI is on the riseArtificial Intelligence

AI is on the rise

84% of surveyed U.S. executives agree that AI streamlines processes, freeing knowledge workers for more creative, intuitive, and laterally thinking…